
Shipping & Cut-off time
Singapore Shipping
- Door to door delivery is included for all orders above S$80. A flat rate S$6 is charged otherwise.
- We deliver to any address in Singapore EXCEPT the airports, offshore islands, Jurong Islands,
military installations, prisons, ports, construction sites and PO boxes. - The estimated shipping time is 2 to 4 business days.
- Our courier delivers between Mondays to Fridays (excl. Sat, Sun & Public Holidays)
- *Available delivery time slots: Afternoon: 12pm - 5pm AND Evening: 5pm -8pm
*For your convenience, please select a preferred time slot during Check Out. We will try our best to deliver according to the chosen time slot, subject to postal delay.
International Shipping
- Shipping is included for all international orders above S$300 (Singapore Dollars). A flat rate S$29 is charged otherwise.
- For customers in Malaysia, a flat rate S$19 is charged.
- For international delivery, the estimated time is 5 – 10 business days via registered mail.
- Tracking number will be provided for all shipments.
- We do not charge Singapore Good and Services Tax (GST, also known as VAT) for overseas orders.
IMPORTANT: Depending on your country’s import laws, you may have to pay import taxes for your order.
NOTES:
- Please ensure there is someone who can sign for your order at the specified shipping address as we are unable to redirect your order once it has have been dispatched
- If nobody is at your shipping addess when delivery is attempted, you will be left a card explaining how you can get your parcel. Please do not leave it too long as most parcels are returned to us after 7 days. You will be recharged postal costs if you wish us to resend an unclaimed or returned parcel.
Cut-Off Time:
- Our daily cut-off time is 09:00am (Singapore time), Mondays to Fridays.
- Orders received after the cut-off time will be processed the next business day.
- Orders received on Saturdays, Sundays or Public Holidays* will be processed on the following business day.
*based on Singapore annual calendar.